Browse below for answers to our most commonly asked questions (in no particular order)

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Our shipping rates vary depending on the products you order and your shipping location. Roof Racks and smaller items start from $9.99 - Larger items start from $29.99.

The easiest way to find out is by adding to your cart and entering your shipping address.

We are based in Nelson, but ship throughout New Zealand with the best couriers in the business

We have Roof Rack solutions to suit most popular vehicles from 2010 onwards.

In some cases yes - but 90% of the time it is quicker and easier to buy a new system and sell the old as complete.

Inside the bar! Pop the end cap off and give it a shake

The extra manufacturing processes involved in the Black finish makes for a (slightly) higher cost

We have Rhino-Rack Roof Rack solutions to suit most popular NZ vehicles from 2012 onwards

Check out Our Roof Top Tent Compatible Racks Here

Yes we can - as long as you know what key number you need (there are 250+ options!)

Our Thule WingBar and Rhino-Rack Vortex Systems are equipped with an industry standard 20mm T-Slot - to accept most accessories like bike racks, ski carriers etc.

No - It's crucial that a Roof Top Tent is securely mounted. Required Roof Racks need to be:

  • Gutter Mount
  • Track Mount
  • Fixpoint Mount
  • Flush Rail Mount
  • Raised Rail Mount
  • Or a Roof Tray

We have a category for Roof Top Tent Compatible Roof Rack Kits

Clamp Mounted Roof Racks that secure the rack in the door (for vehicles with normal roof) are not suitable for Roof Top Tents

A full width crossbar (like a Thule WingBar Evo) with Overhang gives a wider loading area allowing you to transport more gear.

The extra manufacturing processes involved in the Black finish makes for a (slightly) higher cost

That comes down to personal preference. Most people would choose Silver to match light coloured paint, or trim accents on their vehicle.

Excellent
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February, 2025
Excellent pricing and very quick to process and deliver an order
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January, 2025
Purchased a set of roof racks and platform for my patrol! They were super helpful with finding the right part numbers that would work with my vehicle and gave me a real good price! Will definitely be use stoke for future purchases
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January, 2025
I recently bought a roof rack from Stoke Equipment Co, and the whole experience was fantastic! The website is super user-friendly—clear categories and detailed product descriptions made it easy to find exactly what I needed. They listed everything: dimensions, materials, weight capacity, you name it. The checkout process was smooth. The best part? The shipping was lightning fast! It arrived even earlier than expected, and the packaging was so secure—no damage at all. When I got the roof rack, I installed it myself using the instructions. It was super straightforward, and all the parts were included. The quality is top-notch, just as described, if not better!
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January, 2025
Steve was really helpful and great to deal with - went out of his way to get me the parts I wanted which had limited stock in time for a planned trip. Great products and an excellent local business to support.
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January, 2025
Highly recommended! ordered Rhino Roof Rack. no fuss,placed order on a Friday received the next Wednesday from South Island to waikato. always giving me updates about the item. received item top notch quality,very competitive price also. definitely gonna order again.
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January, 2025
Awesome experience. The prices were reasonable, I was given all the help and advise I needed on how to plan, shop for, and fit my racks and accessories. The website is SUPER well laid out, clean, and easy to use given the complexities of shopping for a rack system that has so many different parts depending on the year, make, and model of any vehicle. I will most certainly be going back for future purchases. I can't say enough good things about my experience
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January, 2025
Ordered a roof rack for my Mitsubishi Outlander after speaking with Steve on the phone, who clarified questions for me. I made the order at 3.30pm and it was sent that same day, arriving in Queenstown the very next day. Perfect service and product. Would recommend.
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January, 2025
Needed roof racks and a cargo box before 2 days before Christmas. With short to no notice the guys turned it around and got them ordered and installed. Great service and a pleasure to deal with highly recommend the stoke team if you need accessories for your vehicle. Cheers guys Bryce
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January, 2025
Quick to supply & very easy to deal with.
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January, 2025
Steve was very helpful when we purchased a bike carrier and his after sales service has been great.